Terms and Conditions
Terms and Conditions
The ‘Company’ means British Curling Supplies. The ‘Purchaser’ means the person whose order is accepted by the Company. The ‘Recipient’ means the person who receives goods sold by the Company and purchased by the Purchaser.
All prices quoted are inclusive of VAT at the current rate. A VAT receipt is available on request.
- Minimum Order
There is a minimum purchase of £10.00, excluding delivery, for all transactions.
As soon as an order is placed, the Purchaser is deemed to have agreed to, and is bound by, the terms and conditions herein described by the Company.
A contract of sale is deemed to exist as soon as the Company dispatches an email message to the Purchaser confirming that the Company has dispatched the order, regardless of whether the Purchaser receives the confirmation email or not.
Normal delivery is 24/48 hours (excluding Saturday and Sunday and Statutory holidays) within the UK mainland for all stock items and normally includes a tracking service for your convenience. The Company will apply all practical and reasonable actions to deliver goods without delay but accept no liability for any interruption in the delivery service for any reason. You will be notified of any excessive delay the Company are aware of or if items are out of stock. The Purchaser may incur additional import duties and customs charges levied by local customs against orders dispatched to addresses outside the United Kingdom. These are levied at the port of ingress on a consignment-by-consignment basis and the Company cannot predict if they will be charged or influence if and how they may be levied. Delivery to International addresses will be by arrangement with our Sales Office.
From the end of September 2022, if there is no recipient in to accept your parcel(s), Royal Mail may choose to deliver them to a Safeplace location at the address, if the postman or postwoman deems that location to be suitable (currently they only leave parcels in a Safeplace if the recipient has asked them to directly). In that case, they will also leave a “Something For You” card explaining where the parcel(s) is located. If Royal Mail are unable to find a suitable Safeplace and cannot deliver to a neighbour, they will return your parcel(s) to the local Royal Mail Customer Service Point and leave a “Something For You” card at the address.
is charged to cover the cost of both Postage and Packaging. The postage cost is calculated by weight and or the volume of the items purchased to be delivered within the mainland UK.
The Company offers a full refund on all goods that are returned by the Purchaser within 10 working days of receipt. The cost of returning goods to the Company for refund is the responsibility of the Purchaser and goods returned must be in the original packaging, in a saleable condition and accompanied with the purchase invoice number or receipt.
- Statutory Rights
Nothing contained in these Terms and Conditions of Sale affects or will affect the statutory rights of the Purchaser or the Recipient in relation to the quality, fitness or description of the goods supplied.
Any dispute to be governed by Scottish Law.
- Dispatching of orders
British Curling Supplies endeavor to dispatch each order by the next working day, subject to availability. During seasonal peak demand, dispatch may take longer.
- All UK deliveries are normally sent by AJGParcels who are a Scottish business recognised for their personal service. The service offered is for next day delivery and includes a tracking number for your convenience.
- Royal Mail are used occasionally for small packets and envelope deliveries, which is next day delivery and also includes a tracking number.
- UPS, Parcelforce or Royal Mail are used but normally for deliveries outside the UK.
- British Curling Supplies want every customer to be totally satisfied with every purchase. If for any reason you are not completely satisfied, we guarantee to exchange or refund your purchases. Please notify the office within 7 working days of any item you wish to return. Returned items must be in the original packaging and please provide date of purchase and an invoice number where appropriate.
The Cookie Law Explained
The Cookie Law is a piece of privacy legislation that requires websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.
It was designed to protect online privacy, by making consumers aware of how information about them is collected and used online, and give them a choice to allow it or not.
All websites owned in the EU or targeted towards EU citizens are now expected to comply with the law.
Source and further reading: http://www.cookielaw.org/the-cookie-law/