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Delivery and Returns

Delivery and Returns

What are our delivery options?

Tracked 24 or 48 hours by Royal Mail Letterboxable; small items which fit into an envelope and importantly fit through a standard size letter box.

Tracked 24 or 48 hours by Royal Mail Parcels; items such as shoes, and larger clothing items, multiple products etc.

Courier; For larger and oversized items like brushes and large heavy products such as wheeled brush bages etc.

If you would prefer to collect an order from the store, please contact the office to order and arrange pick up.

A returns label can be downloaded and printed either at home or at most Post Offices. Use these labels for unsuitable purchases which should be returned in their original packaging and in a resaleable condition. Damaged returns will not be accepted.

Features

  • Tracked to delivery point for sender and recipient
  • Predicted day and estimated time of delivery by SMS and/or email

Options

  • Signature on delivery
  • Use Local Collect to offer click & collect options at 10,000 Post Offices and 1,200 Customer Service Points
  • Use Age Verification for extra peace of mind that your item arrives in the right hands
  • Safeplace – customers can nominate a safe place or neighbour for us to leave their delivery

Features

  • Tracked to delivery point
  • Predicted day and estimated time of delivery by SMS and/or email

Options

  • Signature on delivery
  • Safeplace – customers can nominate a safe place or neighbour for us to leave their delivery

To create your returns label for Royal Mail click on the link.

Returns to:-

British Curling Supplies
Plewland Farm
Craigie
Kilmarnock
Ayrshire
KA1 5NJ

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